Terms of service

Terms of Service

Last updated: October 17, 2026

1. Overview

Welcome to KikaShop. These Terms of Service govern your access to and use of our website and services.

Throughout this website, the terms "we," "us," and "our" refer to KikaShop. By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website. If you do not agree with these terms, please do not use our website or services.

2. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our products or services for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or any other harmful material through our website.

We reserve the right to refuse service where permitted by applicable law.

3. Products and Availability

We make reasonable efforts to display our products, descriptions, images, and prices as accurately as possible.

However, colors and product appearances may vary depending on your device and screen settings.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product descriptions and prices where permitted by law.

If a product becomes unavailable after you place an order, we will contact you and arrange an appropriate solution, including a refund where applicable.

4. Pricing and Payment

All prices are displayed on our website at the time of purchase. Applicable taxes, shipping charges, and other fees will be disclosed during checkout where required.

Payment must be completed using one of the payment methods offered at checkout.

By submitting an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

We reserve the right to correct pricing errors and cancel affected orders where permitted by applicable law. If payment has already been collected for a canceled order, an appropriate refund will be issued.

5. Orders and Order Acceptance

After placing an order, you may receive an order confirmation by email.

An order confirmation does not necessarily mean that the order has been dispatched. We reserve the right to review, reject, or cancel an order in circumstances permitted by law, including suspected fraud, payment issues, or product unavailability.

If we cancel an order after receiving payment, we will refund the amount paid for the canceled order.

Please ensure that your delivery address and contact information are correct when placing your order.

6. Shipping and Delivery

Our standard delivery timeframe is 8 to 12 business days.

Delivery estimates are provided for guidance and may vary depending on the destination, customs procedures, carrier operations, public holidays, and other circumstances beyond our reasonable control.

Business days generally exclude weekends and public holidays.

We will make reasonable efforts to deliver orders within the estimated timeframe. If a delivery is significantly delayed, please contact us for assistance.

Any mandatory consumer rights relating to delivery delays, non-delivery, or cancellation remain unaffected by these terms.

7. Returns and Refunds

We want our customers to be satisfied with their purchases.

Return requests, refunds, and exchanges are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.

For information about eligibility, return procedures, and refund processing, please consult our Return and Refund Policy on our website.

Nothing in these Terms of Service limits any mandatory statutory rights you may have.

8. Accuracy of Information

We strive to ensure that the information on our website is accurate and up to date.

However, occasional errors or omissions may occur in product descriptions, prices, promotions, shipping information, or availability.

We reserve the right to correct errors and update information where permitted by law. Changes will not affect rights that have already accrued to customers under applicable law.

9. Intellectual Property

Unless otherwise indicated, the content on the KikaShop website, including text, logos, graphics, images, and website design, is owned by or licensed to KikaShop and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors and delivery providers.

We do not control all third-party websites or services and are not responsible for their independent content, policies, or practices.

Your use of third-party services may be subject to their own terms and conditions.

11. Limitation of Liability

To the extent permitted by applicable law, KikaShop shall not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, intentional misconduct, or mandatory consumer rights.

These terms do not affect any legal guarantees or remedies available to consumers under applicable law.

12. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

Please consult our Privacy Policy to learn how we collect, use, store, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Any changes will be published on this page with an updated revision date. Changes will apply in accordance with applicable law and will not retroactively remove rights that cannot legally be withdrawn.

Your continued use of our website after changes are published constitutes acceptance of the revised terms to the extent permitted by law.

14. Governing Law

These Terms of Service are governed by the applicable laws of France, without prejudice to any mandatory consumer protection rules that may apply in your country of residence.

If you are a consumer residing in another country, you may benefit from mandatory protections provided by the laws applicable to your situation.

Any disputes will be handled by the competent courts in accordance with applicable law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

KikaShop

Email: kikashop@outlook.com

Phone: +33 4 91 65 28 91

Postal Address: 7 Avenue Voltaire, Paris, France